The CDTF-Library is a library in Chinese-German Technical Faculty of Qingdao University of Science and Technology in Qingdao.It is very small in scale.It only occupies an area of 60 square meters with 3 reading seats and 5000 original German books.The resources of German in domestic are relatively few and German resources are too expensive to buy.During the past years,more and more readers made complaints,against the limited resource of audio and video materials,lack of new books,short open time and unsatisfied technical environments.
CDTF-Library is a library in Chinese-German Technical Faculty of Qingdao University of Science and Technology in Qingdao.The library was established in the spring of 2004.The CDTF-Library is very small in scale.For our limited budget,the best solution to solve the problems is to expand the library to an e-library on the Internet.So I decided to collect German resources from internet at first,and set up a website for the readers as the subject for the practical customer service project design.At the same time I set up a chat room as an advertisement for the e-library.In the chat room played back audio and video materials what the e-library have.
